Buildings and More Shipping Policy

Shipping Policy

Thank you for shopping with Buildings and More. This Shipping Policy explains how we process and deliver orders placed through our website.

Domestic Shipping (Nigeria)

Order Processing

All orders are processed within 3–5 business days after payment has been confirmed. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volumes, processing and delivery may take slightly longer than usual. If there is a significant delay, we will notify you via email or telephone using the contact details provided with your order.

Shipping Rates

Shipping costs are calculated based on your delivery location, package size, and selected courier. The applicable shipping fee will be displayed during checkout before payment is completed.

Delivery Methods

We work with trusted logistics partners, including:

• DHL
• ABC Cargo
• GIG Logistics
• FedEx

Estimated delivery times vary depending on your location and the courier selected. While we strive to meet all estimated delivery dates, delays may occasionally occur due to factors beyond our control.

Delivery Addresses

We deliver to locations across the Federal Republic of Nigeria, including P.O. Box and PMB addresses where supported by the selected courier.

Please ensure that your delivery address and contact information are accurate before completing your order. Buildings and More will not be responsible for delays or failed deliveries resulting from incorrect or incomplete delivery information provided by the customer.

Shipment Confirmation and Tracking

Once your order has been dispatched, you will receive a shipment confirmation email containing your tracking number (where available). Tracking information is typically activated within 24 hours.

Customs, Duties and Taxes

As Buildings and More currently ships only within Nigeria, customs duties do not generally apply. However, any government charges, taxes, or other applicable fees are the responsibility of the customer where required by law.

Damaged or Lost Shipments

Buildings and More takes great care in packaging every order. However, once an order has been handed over to the courier, responsibility for the shipment transfers to the delivery company.

If your order arrives damaged or is lost during transit, please contact the courier immediately to initiate a claim. We recommend retaining all packaging materials and damaged items until the claim process has been completed. We will provide reasonable assistance where required.

International Shipping

At this time, Buildings and More ships only within the Federal Republic of Nigeria. We do not currently offer international shipping.

Returns and Refunds

For information regarding returns, exchanges, and refunds, please refer to our Returns and Refund Policy.

Contact Us

If you have any questions about your order or this Shipping Policy, please contact our customer support team through our official communication channels. We are always happy to assist.